| Police Response for Monitored Alarms
The Police will no longer respond to a bell-only alarm, unless there is
additional evidence of a crime being committed. The Police will respond
to a monitored alarm which qualifies for Police response.
However if you have a bell-only alarm system you are relying on your
neighbors to quickly come to your aid, which may put them at risk, and
you cannot be sure that they will always be there to respond.
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| Immediate Response for Monitored Personal Attack
Button
A 'Personal Attack' signal from a monitored alarm will be immediately
policed. With a bell-only alarm you are relying on a neighbor coming to
your aid. |
| Duress Signal
With a monitored alarm you can send a secret code signal to the Central
Alarm Monitoring Station if you are forced to turn off the alarm. With a
bell-only alarm the bell would be stopped and no one would be alerted to
help you. |
| Fire Safety
Most battery operated smoke detectors are not properly maintained and a
conventional stand-alone smoke detector may not activate fast enough to
ensure the occupants are woken up in time.
Security Plus Fire Detectors will detect lethal smoldering
fires much quicker than conventional smoke detectors. When linked in to
your monitored alarm system, we can call the Fire Department if you are
incapacitated. The Fire monitoring part of the alarm system works 24
hours a day
even if the main intruder alarm is not 'set'. |
| Fire Protection
If you are not in the house and fire breaks out, you are relying on a
neighbor/passer by to call the Fire Department.
With Security Plus monitoring the monitored Fire Detector can rapidly detect the
fire, and our Central Alarm Monitoring Station will quickly call the
Fire Department. |
| Emergency Help
If you require emergency medical assistance you can press an
'Assistance' button on your panel and we will call you to find out what
is wrong. We can then phone a key holder to assist you, or in some areas
we may be able to contact the Ambulance Service directly, (although we
cannot guarantee that the Ambulance Service will accept the call). |
| Online Fault Rectification
With a bell-only alarm if a fault develops an Engineer will most likely
need to attend the site. The homeowner will then have to wait for an
Engineer to arrive.
With a monitored alarm using Security Plus Latest RESOLVE technology, we can
send an "electronic tool box" down the monitoring line, to carry out
fault diagnostics and rectifications. More than 65% of faults can be
resolved without the need for an Engineer to attend, so saving the
homeowner the time of waiting for the Engineer. |
| False Alarm Management
With a monitored alarm you have an internal siren to deter the burglar,
but you do not necessarily need a loud external siren because you are
not relying on neighbors/passers by to come to your aid (they very
rarely will - most neighbors get fed up with ringing burglar alarms).
If you are away for a period of time (e.g. on holiday) and there is a
problem with your alarm which requires entry to the house to rectify we
can alert a key holder.
With a bell-only system a fault may persist for the whole time you are
away, and no one may be available to attend to the problem. |
| Toxic Gas Monitoring
We can add Carbon Monoxide detectors (as distinct from Carbon Monoxide
Fire Detectors) to systems, to detect faulty boilers etc. |